|Articles|February 19, 2014

ERT Named Preferred Provider for IVR Administration of Key Quality of Life Assessments

ERT has been named a preferred provider for the administration of the EuroQol Group's EQ-5D patient reported outcome assessment.

ERT, a global solutions provider for patient safety and efficacy endpoint data collection, has been named a preferred provider for the administration of the EuroQol Group’s EQ-5D patient reported outcome (PRO) assessment. Specifically, VIAPhone, ERT’s Interactive Voice Response (IVR) system, has been approved to capture both the EQ-5D-3L and the EQ-5D-5L versions of the quality of life assessment.

The EuroQol Group comprises a network of international, multilingual, multidisciplinary researchers, originally from seven centers in England, Finland, the Netherlands, Norway and Sweden. It is the copyright owner of the scales, which utilizes a three or five level severity scale in the following five dimensions: mobility, self-care, usual activities, pain/discomfort, and anxiety/depression.

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The clinical research industry talks about patient-centeredness constantly but embeds it too late, too narrowly, and without clear ownership, and the cost shows up in enrollment failures, protocol deviations, and outcomes that don't reflect what patients actually care about.